business communication – Analyze persuasive requests and sales message

There are two questions. Each essay needs to be 200 words or more. If at all possible please use Business Communication (making connections in a digital world) as a reference while answering the questions.

1 Is there justification for positive writing in a message refusing credit? In this circumstance, how might you evaluate and respond to the statement. You are not going to sell the reader; so why try to maintain goodwill?” Defend your reasoning

2 Analyze persuasive requests and sales messages .What traits do persuasive requests and sales messages share in common and how do they differ? Defend your analysis with supporting examples

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